Kindly call the Thiqa Contact Centre team on 800 480 000 for clarification
We recommend that you use our online services on Thiqa.ae or the Thiqa app to have access to all your Thiqa programme details and Thiqa digital card. If you or the healthcare provider have an Emirates ID card copy or the Emirates ID number, they can check the Daman system whether you are eligible for coverage using the number. However, healthcare providers may need to see another form of valid identification, so it is advisable that your carry your passport or UAE driving license with you
You can check your benefits and card number via our online services on thiqa.ae or using Thiqa App
Daman has teamed up with an international emergency assistance partner that provides a range of medical emergency services. Members who are covered for those services can directly call the International Thiqa Emergency Assistance Line on +1-609-275-4999. Please have your Emirates ID and Thiqa digital card number ready. Non-emergency/non-life-threatening services and treatments availed outside of UAE are not covered, unless you have purchased a Musafer.
You can update your Emirates ID via our online services on Thiqa.ae or by using the Thiqa app
You can update your Emirates ID via our online services on Thiqa.ae or by using the Thiqa app
Only certain Thiqa categories are covered for emergency medical services abroad. You can extend your coverage via buying “Musafer”, which will give you access to emergency services across the globe.
Daman has teamed up with an international emergency assistance partner that provides a range of medical emergency services. Members who are covered for those services can directly call the International Thiqa Emergency Assistance Line on +1-609-275-4999. Please have your Emirates ID and Thiqa digital card number ready. Non-emergency/non-life-threatening services and treatments availed outside of UAE are not covered, unless you have purchased a Musafer.
We recommend that you use our online services on Thiqa.ae or the Thiqa app to have access to all your Thiqa programme details and Thiqa digital card. If you or the healthcare provider have an Emirates ID card copy or the Emirates ID number, they can check the Daman system whether you are eligible for coverage using the number. However, healthcare providers may need to see another form of valid identification, so it is advisable that your carry your passport or UAE driving license with you
You can check your benefits and card number via our online services on thiqa.ae or using Thiqa App
Our Reimbursement form explains details which documents to submit.
180 days from last date of treatment.
Kindly check via our online services on Thiqa.ae or using the Thiqa app.
It takes usually seven days.
You can submit your claim via our online services on Thiqa.ae or using the Thiqa app.
No, it will not. However, hospitals and clinics may reject admission if your Emirates ID card has expired.
You need present your Emirates ID or Thiqa digital card accessible via the Thiqa app.
You can check your benefits via our online services on Thiqa.ae or using the Thiqa app, or you can call the Thiqa contact centre at 800 480 000
You will be asked to submit certain documents (e.g. Emirates ID, family book) according to the eligibility requirements during enrolment process via our online services on Thiqa.ae or Thiqa app
The Thiqa Programme is for free for its members.
It may take up to three working days for a successful application.
You can enrol/renew via our online services on Thiqa.ae or using the Thiqa app, using virtual branch office “Hayakom” or by visiting our branches.
UAE Nationals and Non-UAE National family members are eligible as per the criteria set by the Department of Health.
No, it will not. However, hospitals and clinics may reject admission if your Emirates ID card has expired.
No, they are not linked. Each must be renewed separately
No, they are not linked. Each must be renewed separately
You can check your benefits via our online services on Thiqa.ae or using the Thiqa app, or you can call the Thiqa contact centre at 800 480 000